Just to confirm, does the email contain links or attachments? How about when you open an email that contains plaint texts only? To isolate on this, may we know if you’re getting the same behavior when you’re using another browser? If you haven’t done this yet, then you may try accessing your account toĪ different browser and see if it will remain as a connection secured when you open an email.
Let’s see how we can help you with this.īased on the information provided, it’s more likely a browser-related concern. We understand that you’d like to know what’s causing this to happen and how to keep the connection secureĮven when opening your emails. We see that you’re having a concern with the security of your account when accessing an email. We appreciate you bringing this matter to our attention.
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